FAQ


Welcome to our FAQ section! If you can't find your answer here, you can always [contact us](/pages/contact).

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### 🚚 What is the delivery time?

Our orders are processed within 1 to 2 business days.
Then, delivery usually takes **6 to 10 business days** to Canada.

You will receive an email with your tracking number as soon as your order is shipped.

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### 🇨🇦 Do you deliver everywhere in Canada?

Yes! We deliver across Canada, including Quebec, Ontario, British Columbia, New Brunswick, and more.

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### 🧴 What liquids can I use SprayChef™ with?

SprayChef™ is designed for use with:
- Olive oil, sunflower oil, rapeseed oil, etc.
- Vinegar
- Lemon juice
- Soy sauce or light liquid

Just avoid thick or overly viscous liquids.

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### 🧼 Is the product easy to clean?

Yes, you just need to:
1. Disassemble it into two parts
2. Rinse it with warm water and a little soap.
3. Let it dry or wipe it off

Total time: **less than 1 minute!**

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### 🔁 Can I return my product?

Yes, you have **30 days** to change your mind after receipt.
The product must be **unused and in its original packaging**.

See our [Return Policy](/pages/return) page for more details.

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### 💳 What payment methods are accepted?

We accept:
- Visa / Mastercard / Amex
- Apple Pay
- Google Pay
- Shop Pay

All transactions are 100% secure.

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### ❓ I haven't received my order. What should I do?

No stress! Write to us at **support@spraychef.com** with your order number and we'll take care of it quickly 💌

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### 🤝 Are you a business and want to resell our product?

Great idea! Write to us at **partenaires@spraychef.com** and we'll see what we can do together.